Assistant, HR

Website CharMeckSchools Charlotte-Mecklenburg Schools

Summary: The HR Assistant performs a variety of professional and technical work in staffing and onboarding or in other areas of HR if needed. This position maintains a pool of substitute teachers and substitute secretaries for the district. Completes tasks and provide exemplary customer service to principals, school-based secretaries, and payroll. Processes candidate applications, extends offers of employment, and manages candidate relationships through the hiring process to ensure a smooth transition of the candidate into their new role.

Essential Duties: (These duties represent a sample and may vary by position.)

  • Provides support to the recruiters in posting positions and processing candidate files.
  • Answers questions regarding eligibility, pay, and other pertinent information to job applicants.
  • Processes and reviews employment applications to evaluate qualifications or eligibility of applicants.
  • Schedules interviews for applicants and maintains pool of eligible applicants
  • Assists with substitute trainings and maintaining training rosters.
  • Works with other divisions of HR to support the needs of assigned schools.
  • Measures and reports to management on the progress of hiring efficiency.
  • Assists in maintaining the customer relationship by aiding in the investigation and resolution of customer specific issues.
  • Reviews current policies and practices and makes recommendations with regard to enhancements and/or changes which would benefit the assigned schools.
  • Ensures that consistent and fair HR practices are followed in compliance with federal, state, and local laws as well as CMS Board of Education policies.
  • Provides complete and accurate information to candidates and employees on personnel policies and procedures.
  • Monitors and updates vacancy and applicant status to ensure information is up to date and accurate.
  • Provides responsive and courteous telephone and email support to internal and external customers.
  • Collects and provides information as needed in order to support needs of the assigned schools.
  • Participates in HR projects and on district committees as needed.
  • Performs related duties as assigned.

Education And Experience

Minimum

  • Associate and 3 years of educational or HR experience; or an equivalent combination of training and experience

Desirable

  • Bachelors and 2 years of educational or HR experience

Licensing / Certification Requirements: HR Certification desirable but not required

Knowledge / Skills / Abilities

  • Knowledge and understanding of the components of the hiring and onboarding.
  • Knowledge of the principles, policies and practices of Human Resources Administration.
  • Knowledge of federal, state and local employment laws as well as CMS Board of Education policies.
  • Knowledge of the public education work environment.
  • Knowledge of applicant tracking systems.
  • Ability to develop and recommend process improvements to increase effectiveness and efficiency.
  • Demonstrated ability to maintain and analyze data and formulate reports.
  • Excellent verbal and written communication skills.
  • Exemplary customer service skills in response to schools, departments, and employees.
  • Ability to build and maintain relationships across schools and departments and with diverse groups.
  • Ability to plan, manage and prioritize work to meet deadlines.
  • Ability to effectively perform tasks in Excel, Word and Access.
  • Ability to maintain confidentiality in all circumstances.
  • Ability to represent and be a contributing member of various committees.

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