What Does a Change Champion Do?
Change champions are employees who volunteer to help champion the change throughout the organization. They act as change ambassadors, helping to spread the word about the change and getting others on board. Change agents are not directly responsible for implementing the change, but they play a crucial role in helping it to succeed.
If your organization is undergoing a change process, consider appointing change champions. They can help ensure that the change is successful and that employees are on board with it.
Organizational changes are often hard to implement and sustain. Whether it's a new software system, a change in company culture, or something else, there is always resistance to change. Change managers alone cannot cope with all the challenges associated with organizational change. It is where change champions come in.
This blog post will discuss the role of change champions and how they can help your organization. So, let's jump into this article.
What Does a Change Champion Do?
Learning about the role of a change champion is vital for understanding how they help during organizational changes. It is also vital for employers to choose the right candidate for a champion post. Following are some of the key responsibilities of a change champion:
Understanding The Change
Change management is a complex process. Change champions must first understand it themselves to implement a change. They need to grasp the goals of the change and what is required of employees. Understanding the change and the need for changes is crucial as they can't convince others if they are not aware of the change procedure.
Creating Change Management Strategies
Creating strategies for change management is a challenging task for any organization as they help to align change efforts with the organizational goals. To carry out this task, the change management team needs someone who can work closely with employees and understand their needs. A change champion plays a significant role in creating these strategies.
Change champions work with senior managers to develop these strategies. They use their knowledge and experience to create strategies that will be successful. They also work with employees to ensure that the strategies are achievable and meet their needs.
Communicating The Change
Communicating a change to employees is perplexing as most are resistant to any change. They need to be aware of the change while also giving enough information to understand it. Change champions find this balance to keep employees in the loop without feeling overwhelmed.
Change champions need to be able to communicate all the details to get employees on board with the change. Without effective communication, the change is likely to fail. Change champions explain the change and its benefits in an easy way to understand. They also help employees see how the change will positively impact their work. It involves creating materials that explain the steps of implementing change and its objectives.
They also hold meetings with employees to discuss the change and answer any questions. This way, change champions gain employees' trust and gain their buy-in for the change.
Training is an essential step in the change implementation process as it ensures that employees are equipped to carry out their duties during and after the change. Change champions train employees on the new procedures and systems. They also provide support during the training so that employees can ask questions and get clarification when needed.
Change champions act as a mentor for employees during the training process. They guide them and provide support to employees. After the training is complete, change champions check in with employees to ensure they are comfortable with the change and understand how to implement it. They are familiar with the various tools and resources available and support employees during the change process.
Act as a Role Model
When an organization is undergoing a change process, its employees need someone they can look up to. Change champions act as role models for employees during the change process. They show employees that it is possible to adapt to the change and still be successful.
Change champions lead by example and help employees see that the change is possible. Leading by example helps to motivate employees and encourages them to embrace the change.
Monitoring progress is vital for ensuring that the change process is on track. Change champions need to monitor the progress of the change and identify any areas where improvements are required. They also provide feedback to employees on their progress.
This feedback helps to motivate employees and keep them on track. Change champions also use this information to improve the change process. By monitoring progress, change champions can ensure that the change is successful.
During a change process, there will inevitably be some problems. No matter how well planned the change is, there will always be some unforeseen obstacles. Change champions play an important role in identifying these problems. It helps to prevent problems from occurring and causing further disruption. They also work with employees to find solutions to these problems.
Resolving Issues in Change Process
When problems occur during a change process, it is vital to have someone who can quickly resolve them. Change champions play a key role in resolving these issues. They work with senior change managers to find solutions to the problems.
Change champions also liaise with other departments to ensure that the change process remains on track. They work to resolve any issues so that the change process can continue smoothly.
Building Strong Network
A strong network is vital for the success of any change process. A change champion networks with employees, senior leaders, and other stakeholders. Change champions use their network to ensure that the change process is successful. They work with all stakeholders to ensure that everyone is on board with the change.
A strong network also ensures that change champions have the resources to carry out their duties. Change champions need to be able to access information and resources quickly to make decisions.
Requirements for Change Champions
If you want to pursue a career as a change champion, you need to know the requirements for the job. Here are some of the common requirements for change champions:
Supportive to New Ideas
Change champions have to be supportive of new ideas. As a change champion, you need to be open to change and willing to embrace it. Change champions have to see the potential in new ideas and be ready to support them. If you are not flexible, you will not be able to champion change effectively. You need to see the change from the employees' perspective and understand their needs.
Excellent Interpersonal Skills
Interpersonal skills are key to excel in change champion roles. Change champions have to communicate effectively with employees to build strong relationships with them. You should be able to explain the change process and its benefits to employees. You also need to listen to their concerns and address them. Change champions should be able to resolve conflicts and build consensus.
To be a successful change champion, you need to understand the change process deeply. You should be able to identify the different stages of change and communicate them efficiently to employees.
Change champions act as change agents and have to convince other employees to support the change. To do this, you need to have strong leadership skills. For improving leadership skills, you should be able to inspire others and motivate them. You should also be able to delegate tasks and give clear instructions.
Change champions have to be decisive and take ownership of the change process. You need to be able to make tough decisions and stand by them. Change champions also have to be able to work under pressure and meet deadlines.
Effective Project Management Skills
Project management helps you understand the various steps of a project and its objective. It also enables you to create a roadmap for the project, which you can use to track its progress.
Project management skills are vital for change agents as it enables them to identify various tasks involved in a change project. It also helps them create a timeline for the project and track its progress. Change champions have to be able to plan and execute change projects effectively.
Problem Solving Capability
When dealing with a change process, conflicts and problems are bound to arise. They can disrupt the progress of a project and cause delays. As a change agent, you need to be able to identify these problems and find solutions for them. They should be able to troubleshoot issues that may arise during the change process. Change champions should be able to come up with creative solutions to problems.
A change agent that has the competency to solve problems efficiently in a shorter duration can be very valuable to an organization. They can help save time and resources for the company and make the workplace more productive.
Qualifications of a Change Champion
There are no specific qualifications required to become a change champion. However, it is helpful if you have a degree in business administration or human resource management. Having certificates from reputable institutes can also make you a more attractive candidate. Certifications add to the credibility of a change champion and show that you have the required skills for the job.
What does it mean to be a change champion?
A change champion is someone who is supportive of new ideas and willing to embrace change. They act as change agents and have to convince other employees to support the change. To do this, they need to have strong leadership skills.
Change champions have excellent interpersonal skills and can develop relationships easily with employees and stakeholders. They are also able to resolve conflicts and create harmony in the workplace. They need to have a deep understanding of the change process and be familiar with the different tools and resources available to support employees during the change process.
How do you identify change champions?
To identify a change champion, you need to look for someone who is supportive of new ideas and willing to embrace change. Look for someone that has strong interpersonal skills. They should be able to build relationships and trust. They should also be able to resolve conflicts and build consensus. It is helpful if one is familiar with the different tools and resources available to support employees during the change process.
What is a champion in the workplace?
A champion in the workplace is an agent of change who helps to convince other employees to support the change. They are the employees that show excellent performance and have the competency to engage with others to bring about change. They have strong leadership skills and can inspire and motivate others. They should also be able to take ownership of the change process and be decisive.
Who is an example of a change agent?
An example of a change agent is an employee who is supportive of new ideas and willing to embrace change. They act as change agents and have to convince other employees to support the change. They work with other employees and have excellent interpersonal skills. They are also able to handle disputes and manage difficult circumstances.
Another example of a change agent is an employee familiar with the new technology and tools available to support employees during the change process. They can provide training and support to employees struggling to embrace the change.
How do you motivate change champions?
Change champions need to be motivated to support the change process effectively. One way to encourage them is to provide them with the training and resources they need to succeed. Another way to motivate them is to give them a sense of ownership over the change process. It will ensure that they invest in the success of the change. You can also motivate them by giving them a sense of purpose. It will help them see the importance of their role in the change process.
Josh Fechter is the founder of HR.University. He’s a certified HR professional and has managed global teams across 5 different continents including their benefits and payroll. You can connect with him on LinkedIn here.