An HR internship is one of the most sought-after and entry-level positions. The HR department teaches interns about recruitment, administrative support, people management, and all the ongoing responsibilities within the HR department.
To excel at this job, you must understand recruitment patterns, job postings, labor laws, and how to satisfy employees.
If you’re interested in learning via video, watch the video below. Otherwise, skip ahead.
What are Fundamental HR Intern Skills?
This article is a guide on the skills you must exhibit to become an HR intern:
1. Communication Skills
An HR intern must exhibit excellent communication skills and learn how to navigate between different stakeholders and communicate verbally and in written form.
Communication is not limited to speaking. Instead, it includes listening and empathizing. It is the ability to understand others’ perspectives in any business culture.
Employee Relations
Successful businesses thrive through their human resources department, as a secure employee-employer relationship supports those connections.
Identifying and resolving employee concerns creates a more satisfying work environment for employees and employers alike.
This is a broad area in the HR field—everything related to company policies, labor laws, labor legislation, career development, and managing employee benefits packages.
Detail-Oriented
The human resources department requires attention to every detail. HR interns have duties such as checking employees’ personnel files, managing job boards, filing HR documents, researching HR policies, and creating job alerts. These duties require precision and focus.
HR professionals are diligent, focused, and empathetic individuals, and HR interns must follow in their footsteps by becoming more in tune with the little details present in the workforce.
Mentoring
Mentoring skills help with individual or group sessions, as they help spread information and train employees. This becomes handy in training and development situations, onboarding, reintegration, conflict resolution, and assisting frontline managers.
2. Digital Skills
As the workforce relies more on digital skills, the human resources department must understand how to handle social media platforms, data analytics, setting up online courses, conducting background checks, data entry, and managing company databases.
Social Media Platforms Management
An HR manager can use social media platforms to post internship programs, check job descriptions, gather potential employees’ resumes, find market salary information, and find qualified candidates.
Platforms such as LinkedIn and job portals have an abundance of talented candidates for various job roles. Hence, HR intern responsibilities include figuring out how to use the platforms.
Customer Service
Human resources interns need management and leadership abilities to perform their duties. However, customer service skills make a massive contribution to resolving workplace issues. Therefore, everyone from an HR professional to an HR generalist or intern must know how to cater to customer service.
Human resources management now focuses on finding interns with:
- Anger management skills
- Employee handling skills
- Problem-solving skills
- Conflict handling skills
Human Resource Information System (HRIS)
HRIS includes specialized tools that help HR organizations run their day-to-day work. These tools simplify tasks such as onboarding, offboarding, payroll, and managing employee records.
The payroll system helps the human resources team process payroll data, which reduces the team’s workload. To fulfill the HR intern’s requirements, an HR intern must have basic knowledge of HRIS.
Microsoft Office Applications
Technical skills are mandatory for an HR internship. For example, an intern with proficiency in Microsoft Office contributes to an HR team.
Applications such as Excel, Word, and PowerPoint help sort, manage, and update data. They can also help organize company events, update employee absence records, gather market salary information, update the HR staff’s new employee contact information, and update internal databases.
Reporting Skills
HR intern role requires good reporting skills. These skills include creating, reading, and interpreting HR reports using data from different HRIS.
HR interns with strong HR reporting skills can understand and interpret data and report on critical metrics, advise managers and employees, create improved policies, and make better decisions overall.
3. Administrative Skills
HR interns are supposed to provide administrative support as a significant part of their responsibility.
Their objectives include managing tasks such as entering employee absences, job histories, paid leaves, worker flow, and financial records.
Administrative skills include performance evaluation, reviewing resumes, posting jobs, gathering employee information, new hire orientations, and figuring out employee benefit programs. Such skills are explained in-depth on YouTube and in the resources available online.
However, the HR intern is responsible for learning. You can explore more and master these skills with our top-rated HR certifications. Check them out here:
Onboarding
Onboarding allows recruits to adjust to their new job’s social and performance aspects.
Employee turnover is expensive, and a robust onboarding process can help reduce it. A proactive and emotionally intelligent HR professional can avoid the gaps during onboarding by identifying the issues beforehand and taking suitable measures to relieve tension.
Scheduling Interviews and Company Events
A significant part of the HR department’s work is scheduling interviews, determining company events, and planning destressing activities for the departments.
Planning company events is a stressful task as it involves determining teams’ interests, conducting a cost-budget analysis, selecting a venue, and executing a seamless event.
Recruiting
Another fundamental HR skill is selection and recruitment. These tasks include hunting for qualified candidates, selecting the best ones, and determining whether the candidate matches the company’s culture.
Recruitment involves interviewing candidates. One of the main competencies of an HR intern is ensuring and learning that the recruitment and selection process is fair. Moreover, many companies also have internal targets for diversity across the workforce.
Recruitment targets involve having a diverse workforce with suitable gender, ethnic, and racial ratios. Therefore, HR interns must understand the entire recruitment procedure, starting from the application process to screening, interview, assessment, background checks, decision-making, and presenting the job contract.
4. Strategy and Execution
HR interns must exhibit a strategic mindset. Even if you are starting out, creating an HR strategy is among your responsibilities so you can understand the intent and translate that into an implementable execution plan.
The ability to interpret a strategic plan and create a strategy that supports the overarching organizational strategy helps make a greater impact within your organization and strengthen HR’s role in the company.
Teamwork and Collaboration
Teamwork is an imperative skill for the whole HR team. As an HR intern, you work with others in human resources and with all the company’s heads. Working together and aligning HR activities benefits both the organization and HR.
HR managers are focused on creating the best workplace possible, which is why an HR intern must have collaborative skills to help create a cohesive work environment.
The job of an HR intern includes knowing what they don’t know and which departments they are unaware of, working to collaborate, and breaking the barrier.
Performance Management
Performance management refers to how a company involves its employees in improving effectiveness toward accomplishing company goals.
Performance management tasks involve setting expectations, monitoring performance, developing capacities to perform, and rating performance. They rely on strong communication and interpersonal abilities and can help with long-term employee retention. HR interns are encouraged to master employee performance management skills to become better HR professionals.
Conclusion
Here are the five major categories that you need as an HR intern. First, you must make a checklist to assess if you have what it takes to go further into the HR department.
There is a lot more to human resources job skills than being good with people. However, if you see yourself getting into some of these aptitudes, you can have what it takes to thrive as an HR intern.
FAQs
Here are the most frequently asked questions about HR internship skills.
What skills are essential for a human resources internship?
Essential skills for excelling in human resources internships include communication, organization, empathy, and a solid understanding of labor laws. Knowledge of talent management and employee engagement is also highly valuable.
How can I find internship opportunities in HR?
To find internship opportunities in HR, explore job portals, career centers, and company websites. Networking on platforms like LinkedIn can also help you connect with HR professionals offering internships.
Why is talent management important for HR interns?
Talent management is important for HR interns as it helps them understand how to attract, develop, and retain employees, which is a crucial part of the HR role. Learning these skills early can set you apart in future HR positions.
What role does employee engagement play in an HR internship?
Employee engagement is a key area of focus in an HR internship, as it involves understanding how to create a positive work culture. By learning engagement strategies, interns can help improve workplace satisfaction and productivity.
What is the pay range for HR internships?
The pay range for HR internships can vary based on location and company size. Generally, HR interns can expect compensation between $15 to $25 per hour, though some internships may be unpaid or offer other benefits.
How can I develop HR-specific skills during my internship?
To develop HR-specific skills during your internship, be proactive in learning about talent management, employee relations, payroll processes, and company policies. Taking on varied tasks and seeking feedback from your supervisor can also accelerate your learning.
What should I expect from an HR internship in terms of responsibilities?
In an HR internship, you can expect to assist with recruitment, onboarding, employee engagement activities, and administrative tasks. Responsibilities often include supporting HR projects, managing data, and helping with employee communication.
If you are inexperienced in Human Resources and are looking to break into an HR Intern role, we recommend taking our HR Certification Courses, where you will learn how to build your skillset in human resources internship, build your human resources network, craft an excellent HR resume, and create a successful job search strategy that lands you a sought-after HR Internship.