The HR coordinator role is crucial for every organization's human resources department. They have to ensure that there is smooth inter-departmental and intra-departmental communication. Additionally, every HR coordinator job description mentions that they have to resolve any HR-related queries or doubts for employees across the organization.
An organization must select the most suitable candidate for the HR coordinator role since it involves such essential duties. The right individual for the HR coordinator job needs strong management, organizational, and interpersonal skills. They must also possess solid discipline since they are critical for the human resources department's efficiency.
Like any hiring process, hiring the right HR coordinator for your organization begins with formulating a job description with precise requirements. A well-written job description will attract suitable candidates for the HR coordinator position who will clearly understand what you expect from them.
Since it is potentially the first employer-employee communication, every detail matters. This article will give an overview of what an HR coordinator does, the right keywords and phrases to include in the job description, and how to pen down the proper requirements.
The Human Resources Coordinator Role
The human resources coordinator role is an entry-level position that reports directly to the HR managers and HR directors. They administrate employee-related issues and implement plans across every significant area of human resources, including but not limited to:
- compensation and benefits
- employment regulations
- training and development
- employee safety and wellbeing
- general human resource management
In many small companies, the HR coordinator oversees the entire HR department and acts as the HR manager. The HR coordinator role also overlaps with the HR generalist role in such small organizations.
HR Coordinator Job Description Example
To structure the role and responsibilities of the HR coordinator, you need to evaluate how things happen currently in your human resources department. Afterward, you can list your expectations from the prospective HR coordinator within the job description.
If you have a big team, you can hire an HR coordinator to support one or two department areas or even to perform administrative tasks for the entire department. On the other hand, more responsibilities will be on your HR coordinator's plate if you have a small HR team. Therefore, you have to look for a candidate with a strong background in leading HR initiatives across a wide range of functions.
Regardless of team size, here is an example of a job description for the HR coordinator role:
"The HR Coordinator is responsible for monitoring the fundamental administrative tasks within the human resources department. The suitable candidate needs to have strong communication and managerial capabilities with relevant experience within the human resources field. The HR Coordinator will also have solid IT skills that help them multitask efficiently. They will also be responsible for ensuring the quality of employee relations, handling conflicts, and efficient scheduling. "
HR Coordinator Duties Example
It is vital to establish the HR coordinator role on a granular level during the hiring process by discussing their everyday responsibilities. It helps clarify the scope of the position since its duties can vary across different industries.
Here is an example outlining the essential responsibilities of an HR coordinator, categorized according to HR functions:
Staffing and Recruiting
- Review and select resumes during hiring processes and update databases accordingly
- Update job requirements and job descriptions for all positions
- Organize physical and digital copies of employee records
Compensation and Benefits Administration
- Use HR software to manage payroll and employee benefits, including bonuses, leaves, and absences administration
- Assist in the coordination of staffing and recruitment processes
- Communicate with public services when needed
- Oversee employee labor laws and regulations to assure compliance
- Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements and conducting investigations
Development and Training
- Process documentation and prepare reports relating to performance reviews
- Plan new hires onboarding strategies and perform new employees orientation to deliver an exceptional first-day experience
- Arrange seminars, workshops, and conferences based on each department's needs
Wellness and Safety
- Coordinate employee satisfaction surveys and give actionable insights to improve employees' experience
- Reinforce the company policies, rules, and procedures to ensure employees' safety
- Support employees when human resources issues arise with efficient problem-solving
- Recommend and develop employee relations practices to foster a positive employer-employee relationship
- Conduct and analyze exit interviews and make actionable recommendations based on data
If you're interested in learning more about how you can level up your HR skills and become a talented HR coordinator, check out our HR certification courses at HR University.
Once you understand what responsibilities your HR coordinator would take care of, it will explain what type of background you must require from the candidates for the HR coordinator role.
Below is an example of qualification requirements often seen for HR coordinator positions in medium to large companies:
- Bachelor's degree in Human Resources Management, Business Administration, or related field
- Human resources certification (PHR or SPHR)
- 4+ years of experience working in the human resources field
- 2+ years of experience in labor relations and tax compliance
- 2+ years of experience managing compensation and benefits programs
- At least one year of experience involved in administrative tasks such as payroll processing, development of training programs, and employee database management
- At least one year of experience implementing tactics to improve performance management
- Excellent communication skills and ability to develop interpersonal relationships with employees at all company levels
- Ability to handle sensitive information with discretion
- Strong familiarity with federal, state, and local laws regulating employee relations practices
- Human resource information system (HRIS) knowledge
- Experience with HR analytics and human resources metrics
- Ability to travel as needed
Keep in mind that it will be hard to find a candidate with experience in all the HR areas. So make sure you only include the essential requirements. Another option is to break down the requirements section into "Basic Requirements" and "Preferred Requirements." It helps establish the standards you expect while not scaring away qualified candidates.
Use these job description examples to put together an appropriate HR coordinator job posting, and remember to use your gut feeling when going through resumes and interviewing candidates.
However, remember to consider the candidate's personality when selecting someone to fill the HR coordinator position. For example, a positive-minded person with a great attitude towards the job responsibilities advances further in the role than a candidate with more experience but poor interpersonal skills.
If you are new to Human Resources and are looking to break into an HR Coordinator role, we recommend taking our HR Certification Courses, where you will learn how to build your skillset in human resources, build your human resources network, craft a great HR resume, and create a successful job search strategy.
Josh Fechter is the founder of HR.University. He’s a certified HR professional and has managed global teams across 5 different continents including their benefits and payroll. You can connect with him on LinkedIn here.