2024

HR Generalist Behavioral Interview Questions

Are you looking for HR generalist behavioral interview questions and answers? You are at the right place.

Due to fierce competition in the HR field, behavioral HR generalist interview questions are crucial for getting an HR generalist post in an organization.

Employers want to hire a competent HR professional with a firm grip over various aspects of HR management. They need someone who knows everything from recruitment to employee retention. HR generalist behavioral interview questions are an excellent tool for employers to gauge candidates’ knowledge and skills.

HR generalist interview process allows employers to understand how the candidate will behave in certain situations. Though various companies have unique HR requirements, there are a few common HR generalist behavioral interview questions every employer asks candidates.

If you want to learn more via video, watch the video below. Otherwise, skip ahead.

This article compiles a few HR generalist behavioral interview questions you can expect in your job interview.

The tips will help you ace your HR generalist behavioral interview by preparing you for the most common questions, such as those of an expert. Let’s start.

Human Resource Management Relevant Behavioral Questions

Here are a few behavioral interview questions related to HR management to expect in your HR interview:

Tell me about a time when you had clashes with a coworker

Interviewers ask situational interview questions to know how you will react under pressure. They want to see if you can manage conflict and handle difficult situations. It offers employers insight into your negotiation and problem-solving skills.

Clashes and disagreements are common in the workplace. The HR generalist position candidate must be able to manage such situations.

 

Responsibilities of HR generalist

When answering this question, you must discuss a time when you had a different opinion with a coworker. Explain how you handled the situation and what the outcome was. Mention the steps you took to resolve the conflict.

For example, you can say that you talked to your coworker and reached a mutual solution that was in both parties’ favor.

How will you handle an underperforming employee?

The recruiters understand that evaluating a candidate’s ability to assess employees’ performance and give feedback is crucial for the HR generalist role. An organization needs someone who can work with employees and improve their performance.

Your response to this question must revolve around how you will identify the problem and work on a solution.

When answering this question, share a situation when you had to deal with an employee with performance issues. Tell them how you identified the problem and what steps you took to help that employee improve.

A candidate must know how to speak to underperforming employees and help them understand where they are lacking. The procedure involves reviewing their work and offering suggestions for improvement.

Setting expectations with the employees and helping them create a plan to reach their goals is also essential.

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How will you create and implement new HR policies?

Employers ask this question to learn about your experience with company policies. It also shows your familiarity with creating, implementing, and developing policies. Recruiters evaluate a candidate’s competency in policy development by asking such questions.

The HR generalist role requires a candidate who is well-versed in company policies. You must know how to create policies that align with the company’s goals.

In addition to knowing policy development, you must grasp how to implement these policies.

When answering this question, discuss your experience creating human resources policies. Give a specific example of an HR policy you have developed and implemented. Explain the process that you followed and the outcome of the policy.

In addition to that, mention the challenges you faced while developing and implementing the policy.

It will show the interviewer you know the difficulties encountered while developing and implementing policies.

How will you improve the recruitment process of an organization?

This question focuses on the recruitment process. It enables interviewers to know if you are familiar with the hiring process and if you can suggest ways to improve it.

The role of human resources generalist requires a candidate to know the recruitment process. You must have a comprehensive understanding of its challenges and ways to improve it.

When answering this question, talk about your experience in recruitment. Give a specific example of how you improved the recruitment process. Explain the steps that you took to improve the process. Also, explain how they helped in improving the quality of candidates.

You must also discuss the use of technology, such as applicant tracking systems (ATS), to help in the recruitment process.

You should also discuss using social media and job boards for recruitment. This will show your familiarity with the latest trends in recruitment.

Talk about when you had to keep accurate records in your previous job

Recruiters gain insight into your accurate record-keeping ability, which is one of the key duties of an HR generalist. By asking about a specific time, they gauge your experience with accuracy-sensitive tasks and understand how you will handle them.

This question is crucial for HR generalists because it helps employers identify whether the candidate exhibits organizational and administrative skills.

To answer it, describe a situation where you had to keep accurate records and detail the steps you took to ensure the task was done. Mention any challenges you faced and how you overcame them.

How will you manage harassment claims?

Interviewers ask this question to determine whether you have experience handling harassment claims. It also shows your skills in investigating and resolving such claims.

A candidate for a human resource generalist position must know the process of investigating and resolving harassment claims—research on how to handle such claims sensitively and confidentially.

When answering this question, give an example of how you handled sexual harassment complaints. Explain how the employee approached you and what your steps are to investigate the claim. Also, mention the outcome of the investigation and your action against the perpetrator.

Some additional questions recruiters ask to assess HR generalist behavior are:

  1. Tell me about your experience in using HR management software.
  2. How will you handle discipline in the workplace?
  3. Talk about any performance review program that you have initiated.
  4. Talk about the biggest challenge you faced in your previous position.
  5. How will you advertise a job offer for a position in your company?

HR Analytics Relevant Behavioral Questions

Let’s move on to behavioral questions about HR analytics that recruiters ask during a human resources generalist interview.

How will you collect data and create reports on employee performance?

This question helps interviewers assess a candidate’s experience by collecting data and creating reports on employee performance. It offers employers insight into candidates’ ability to use HR data to improve staff performance.

When answering this question, discuss your experience collecting data and creating reports on employee performance. Give an example of a report you have made and how it helped improve employee performance. Mention the tools you use to collect data and create reports as advanced analytical tools ensure accuracy. It will show that you are familiar with the latest trends in HR analytics.

Data collection and reporting are crucial for the HR department to measure employee performance. The HR team uses this data to identify areas where employees need improvement. It enables them to develop strategies to improve employee productivity and create a positive company culture.

How will you use analytical skills for making decisions?

Recruiters ask this question to assess candidates’ ability to use HR data to make decisions. It helps them find out how you use HR analytics to improve the department’s efficiency.

When answering this question, focus on the decisions you previously made using HR data. Give an example of your decision to improve employee productivity. Also, mention the data that you used to make the decision.

HR Generalist Career Path

Analytics is a vital segment of HR. It helps make data-driven decisions to improve the department’s efficiency. HR professionals use HR data to identify areas where employees need improvement. It also helps them develop efficient and effective HR policies to enhance employee productivity.

Following are some additional questions that interviewers ask to assess a candidate’s ability to use HR data:

  1. Talk about your experience with HR data to improve employee engagement.
  2. How will you use data analytics to identify employees’ training and development needs?
  3. What are your thoughts on using data to assess employee retention risk?
  4. How will you use HR data to improve the recruiting process?

Cross-Functional Teamwork Relevant Behavioral Questions

Here are questions on cross-functional teamwork that interviewers might ask in an HR generalist interview.

Talk about your experience of working with a cross-functional team.

It is one of the interviewers’ favorite questions during a job interview. It helps interviewers assess whether a candidate is a team player and exhibits the skills to work with people from different departments. The answer to this question gives employers an insight into your ability to handle conflict.

When answering this question, talk about how you handle a cross-functional. Share a relevant example from your previous work experience. Highlight the key takeaway from that particular project.

Discuss your challenges while working with the team and how you resolved them. It will show that you can handle conflict and solve problems.

Some additional questions related to teamwork that recruiters ask are:

  1. How will you handle disputes while working with employees of various departments?
  2. How do you promote team building within the organization?
  3. How will you motivate a team that is not performing up to expectations?
  4. Name three of your biggest strengths as an HR generalist.

Interpersonal Skills Relevant Behavioral Questions

Let’s move on to the interpersonal skills relevant to HR generalist interview questions and answers.

How will you encourage communication among your team members?

This question gauges a candidate’s ability to build relationships and promote communication within the team. Employers want to assess the candidates’ communication skills by asking this question.

Discuss the importance of strong interpersonal skills in the workplace when answering this question. Give an example of when you promoted communication among your team members. Describe various ways to encourage communication among employees.

Communication among team members is crucial for the success of any organization. It helps flow information and enables employees to work together towards a common goal.

Communication skills help build healthy employee relations and foster a positive work environment.

Some additional questions related to interpersonal skills that interviewers ask are:

  1. How will you handle a conflict between two employees?
  2. Why should we hire you as an HR generalist?
  3. How do you build relationships with your team members?
  4. Tell me about a time when you had to communicate a change in policy to your team members.

Conclusion

An HR generalist position is an excellent choice for starting your career in human resources. Remember to read the job description when going for an HR job interview. Prepare the questions based on keywords and key duties in the job description. Enroll in an HR generalist certification to master advanced skills.

 FAQ

Here are the most frequently asked questions about HR generalist job interviews.

What are some common behavioral interview questions for HR generalist?

Behavioral interview questions for HR generalists are designed to assess how candidates have handled specific situations in their past roles. These questions often focus on scenarios related to HR processes, such as managing employee conflicts, implementing HR initiatives, or ensuring compliance with regulations. For instance, you might be asked to describe when you had to mediate a dispute between employees or how you managed a significant HR project. These questions evaluate your problem-solving skills, interpersonal abilities, and knowledge of HR practices.

How can HR generalists prepare for behavioral interview questions?

To prepare for behavioral interview questions, HR generalists should reflect on their previous experiences and be ready to discuss them in detail. Focus on key aspects of the HR generalist role, such as handling HR processes, driving HR initiatives, and ensuring adherence to the Fair Labor Standards Act. Practice using the STAR method (Situation, Task, Action, Result) to structure your answers effectively. By preparing specific examples that highlight your skills and accomplishments, you can demonstrate your competency in various HR functions and your ability to address real-world challenges.

What should HR generalists highlight in their responses to behavioral interview questions?

When answering behavioral interview questions, HR generalists should emphasize their experience with core HR processes, their role in driving HR initiatives, and their knowledge of relevant regulations like the Fair Labor Standards Act. It’s important to showcase how you have applied these aspects in practical situations, such as improving employee satisfaction or managing compliance issues. Highlighting your ability to handle complex HR scenarios, strategic thinking, and communication skills will help demonstrate your suitability for the HR generalist role.

How do HR generalists demonstrate their understanding of the Fair Labor Standards Act during interviews?

HR generalists can demonstrate their understanding of the Fair Labor Standards Act (FLSA) by discussing how they have ensured compliance with its requirements in previous roles. This might involve describing how you’ve managed issues related to wage and hour laws, classified employees correctly, or handled overtime regulations. Providing examples of applying FLSA knowledge to protect the organization and its employees will highlight your expertise and commitment to upholding fair labor standards in your HR practices.


If you are new to human resources and are looking to break into an HR generalist role, we recommend taking our HR Generalist Certification Course, where you will learn how to build your skillset in the human resources generalist field, build your human resources network, craft an excellent HR generalist resume, and create a successful HR generalist job search strategy.

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Josh Fechter
Josh Fechter is the founder of HR.University. He's a certified HR professional and has managed global teams across 5 different continents including their benefits and payroll. You can connect with him on LinkedIn here.