A human resource coordinator facilitates primary human resource job duties, including payroll processing issues, administrative tasks, employee relations, employee benefits, and compensation.
In a company, HR coordinators are the bridge between the employees and the HR director. Instead of the human resources (HR) director handling any issue that can arise, the HR coordinator is the first to try to mediate the problem and also improve overall HR functions, including employee training, creating employment programs, and managing the human resource information system (HRIS).
As the HR coordinator is a mid-level position, individuals need proper human resource education and, like most other HR-related professionals, should have at least one HR certification.
Depending on the company size, a business might have more than one HR coordinator. Since the duties and responsibilities span multiple human resources duties, human resources coordinators hone soft skills like communication and time management.
The HR coordinator job description is diverse and thus requires many different skills. If you’re interested in learning the skills via video, watch the video below. Otherwise, skip ahead.
Here are six top human resources skills an HR coordinator needs in 2025.
HR Coordinators Skills
In 2025, exceptional interpersonal skills are more essential than ever for HR professionals. According to Pew Research, around 71% of the general workforce worked from home in 2020. Moreover, 54% would prefer working from home even after the pandemic.
HR coordinators must master a digital approach to human resource management alongside their usual skills. In addition to answering employee-related issues, they must also master software outside HRIS and MS Office. For example, instead of calling an employee to their office, HR coordinators invite them to a Zoom chat for a possible performance management or training call.
Moreover, with stress and anxiety hitting new highs, the HR coordinator’s job is to use proper communication to provide employment support and ensure optimal work processes.
Instead of communicating in person, HR coordinators file issues and report to their human resources department online. This doesn’t seem like a significant shift but requires a different approach.
Since employees and most of the human resource department work remotely, a human resources coordinator must exhibit certain skills to keep the team’s communication going.
1. Proactivity
Employees tend to become more passive when working remotely. Being in your own house creates the benefit of freedom, so it’s the HR coordinator’s job to ensure nobody is slacking. This requires proactivity in communication, such as pinging an employee even before a possible issue arises and communicating it.
Furthermore, employees can feel left out. Although the human resources coordinator feels there are no issues on the horizon, they should still check to see how employees are doing, even if it is just the usual “good morning” at the start of working hours.
On the flip side, HR coordinators should avoid micromanaging employees. By checking every second, an employee can start to believe that they are doing a poor job.
2. Schedule Meetings
HR professionals must schedule online business administration and recruitment meetings, check employee records with the human resource department, or chat.
However, the key isn’t just about scheduling meetings but communicating them with the human resource team and employees.
Some HR professionals might think the job is done by sending a Google Calendar invite. But if there isn’t a clear information funnel, it results in poor time management and employees missing scheduled calls. On the other hand, the human resources coordinator doesn’t want to spend too much time alerting hire-ups, such as HR managers, about the upcoming meeting. This is especially true when you consider that excessive online calls can waste around $1,250 per employee in a month.
Thus, the HR coordinators need to find the silver lining where the communication is evident within a minimal time frame. New employees are keener to a meeting, but old employees will require an extra push.
3. Picking the Communication Preference
While the human resources director might prefer emails, it’s much easier to communicate with employees via team management software.
However, if the HR coordinator is looking for new hires, they might need to find a more personal communication medium.
In remote work, HR professionals need to master different ways to communicate and figure out which medium is proper for which occasion. The HR coordinator job description requires that they communicate with almost everybody in a company. Therefore, the coordinator is adept in online communication and adjusts them to their existing interpersonal skills.
If you’re looking to enhance your HR skills and knowledge to become a better HR professional, check out our top-rated HR certification courses:
4. IT Skills
Technology is evolving faster than anything else in the world. So, in addition to HRIS, MS Office, and other software that HR coordinators know, like the back of their hand, more and more job descriptions list software knowledge that wasn’t here 10 or 20 years ago.
For example, when recruiting new candidates, a company might require automated recruiting software to speed up any future hiring process. Although hiring isn’t the center of the HR coordinator job description, the human resources coordinator might still need to help with recruitment in a smaller company.
More cloud-based human resource management tools are helping analyze employee data, maintain employee records, update employee benefits, and improve performance management.
New software is improving the efficiency of administrative duties and even training programs, and it’s up to HR coordinators (and the entire human resources department) to keep up.
Although human resources technology relieves the strain of having professional time management skills, it does require a different skill set. The same goes for decision-making. Using AI-based technology, HR coordinators can make more objective decisions when hiring or performing administrative duties.
Overall, new technology offers more problem-solving solutions. However, similar to other changes, to maximize the benefits, the human resources coordinator needs to master new skills first.
5. VR Employee Training
Although still new, there are examples of human resource management using VR for employee training. Depending on the company and the industry, a human resources (HR) coordinator will use VR for training. Although HR coordinators don’t need VR if it’s for an employee doing desk work, companies use VR for safety training in sectors such as healthcare.
But it’s not just in heavy industry. Significant companies like KFC use VR to help new hires learn the ropes. In addition, VR changes the hiring process to a whole new level since the HR professionals are in one state and the employees in another.
While employee training and hiring cover a broad topic, HR coordinators can expect to undergo a whole new training process as well.
6. Employee Management in the Gig Economy
It’s a general idea that the younger generations prefer flexible work time and telecommuting. Although studies show that although 53% of Generation Z prefers full-time gig work, only 10% are full-time gig workers, while 18% do gig work part-time.
Nevertheless, more and more employees seek opportunities outside the classic 8-hour work. With the shift, HR coordinators must determine how to get the most out of hiring gig workers and freelancers.
Benefits like efficiency and agility are appealing in freelance employment, but there are traps. With the quicker hiring and recruitment process, hiring a responsible gig worker is harder.
This means that although hiring might seem more manageable, an HR coordinator needs to pay more attention to the person they are hiring.
Furthermore, although freelancers come and go, the HR coordinator must create a work environment where the freelancer will find support and strive.
Many gig workers often create loyalty to the company. HR coordinators can create a healthy ecosystem that merges the old with the new by providing skill development programs for gig workers.
Human Resources Coordinator Skills – Wrapping Up
Whether human resources coordinators are looking for jobs inside a small company or major corporation, most job descriptions will likely include intercultural human resource management (HRM).
The human resources (HR) coordinator might work with employees and hire candidates from different cultures. They can also answer to higher-ups from various social backgrounds and even in different countries. Employees from one culture might prefer direct discourse, while others favor a more indirect approach and procedures. Thus, a real professional must know how to manage both and create a synchronized workspace where nobody feels left out or discriminated against.
HR coordinators need to keep in mind that discrimination doesn’t have to occur, meaning that an employee’s beliefs and views are attacked. Unfairness can also happen if the human resources coordinator pays too much attention to one employee, such as an HR assistant, creating discrimination towards another.
HR coordinators must know the differences when recruiting and hiring new candidates, performing administrative duties such as business administration, posting job boards, conducting training, developing new programs, and performing other duties and functions. Running an intercultural business has far more benefits; a professional is responsible for getting the most out of the overall process.
FAQs
Here are the most frequently asked questions about the human resource coordinator role.
What does a Human Resource Coordinator do in an HR department?
A Human Resource Coordinator assists in managing various administrative and HR functions within the HR department, including recruitment, employee relations, onboarding, and maintaining employee records.
What skills are needed to become a professional HR coordinator?
A professional HR coordinator requires strong organizational skills, attention to detail, written communication skills, and a good understanding of labor laws and company policies.
How do I find HR coordinator jobs?
You can find HR coordinator jobs through online job portals, company websites, and professional networking platforms like LinkedIn. Many HR departments also post vacancies on their career pages.
What makes a successful HR coordinator?
A successful HR coordinator excels in multitasking, maintaining confidentiality, problem-solving, and fostering positive relationships with employees and management. They also have a thorough understanding of HR practices and employee compensation.
What is the role of an HR coordinator in employee compensation?
An HR coordinator is crucial in managing employee compensation by ensuring accurate payroll, processing benefit programs, and handling employee salary, bonuses, and benefits inquiries.
If you are new to Human Resources and are looking to break into an HR role, we recommend taking our HR Certification Courses, where you will learn how to build your skillset in human resources, build your human resources network, craft a great HR resume, and create a successful job search strategy.