Best Change Management Software 2025: Review and Pricing
Change management software is a set of tools and apps companies use during organizational change to make the process seamless for customers, managers, and employees.
Choosing the app software depends on the change type and wherein the business the change management cycle affects. For instance, if a company splits larger departments into several smaller ones, it may require software to survey and provide feedback about its impact. It may collect feedback from employees and customers on how to help the new departments run smoothly.
Different companies have different change management expectations. Thus, every company should understand its position and budget well to choose the best management tools.
Nevertheless, every change initiative within a company faces some employee resistance. Some reasons for the opposition may include unrealistic timelines, fear of failure, mistrust, and poor communication. Using strategic change management software can help reassure resistant parties.
Best Change Management Software 2024
A reliable change management system ought to focus on all resistance causes. Besides, it should gather information to support the change through employee engagement, training tools, and change leaders. This article will discuss the 15 best change management software in 2024, but first, let’s have a look at the five best change management tools that we rate as best for your concerns:
- Whatfix
- BMC Remedy Change Management Software 9
- Starteam
- Rocket Aldon
- ChangeGear Change Manager
Now, let’s dive in for a detailed review of 15 top change management software:
1. Whatfix
Whatfix is an interactive digital change adoption tool for filling a considerable gap in change management through offering ongoing training and employee onboarding support. It is an excellent option for interactive workflows to speed up switching to new software options.
The good thing is that it walks users through the crucial steps in adopting new tech through personalized training and onboarding programs. It provides a contextual training process that enables users to adopt the new workflow. Hence, it can improve productivity regardless of the shift to a new model.
Whatfix helps the workers get back on track and ensures minimal downtime. The software also comes with remarkable integration with SCORM-compliant help desks and LMSs (Learning Management Systems).
Therefore, it can auto-generate its walk-throughs in several formats, including screenshots, slideshows, PDFs, and videos. These formats can also be embedded in help desks and LMS, lowering the effort and time necessary to create content.
Above all, it provides built-in analytics to track users’ progress. Thus, it helps them measure the usage of guided walkthroughs across various touch points on the app.
Benefits
Here are some of its most prevalent benefits:
- It has easy LMSs and helps desk software integration.
- The software features cloud and on-premise setups for flexibility.
- It features around-the-clock support and dedicated account managers.
- The tool offers personalized training and onboarding programs.
- It comes with a customizable analytics dashboard.
- The software provides self-serving contextual support and help.
- It provides a step-by-step guide to the most crucial change management processes.
- The tool requires no coding, making creating interactive walkthroughs easy.
- It comes with interactive walkthroughs to boost workers’ productivity.
2. BMC Remedy Change Management Software 9
This tool describes an innovative BMC ITSM (IT Service Management) platform. It suits IT departments looking to coordinate and document several change management procedure requests. It allows change managers to monitor the implementation process, create change plans, and review requests.
This change management solution is ideal for managing new releases, such as automatic notifications and deployment tracking for stakeholders. The good part is that it can help to manage up to 40% change management failure. Besides, the tool enables users to release management, track changes, and implement change requests using a phone or computer. Thus, it becomes simple to monitor the transformation process.
Benefits
Here are the key benefits:
- It comes with an Information Tech Infrastructure Library (ITIL) complaint procedure.
- The tool provides impact analytics and collision detection.
- It features a customizable dashboard and a self-service portal.
- The app features mobile self-service and cloud & on-premise implementation.
- It comes with live chat and virtual agents for quick help.
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3. StarTeam
StarTeam is suitable for development teams to improve their delivery processes during change management. It allows globally distributed and disconnected teams to communicate through a single truth source throughout all change processes.
This strategy creates a collaborative environment for helping development managers to track changes to assets such as features, defects, and source codes to allow a controlled distribution. The software also has a customizable workflow, enabling an integrated and flexible workflow engine. This approach helps to establish the rules and processes for launching new software.
Benefits
It offers benefits such as:
- It comes with a central data warehouse for all digital resource types in a company.
- The tool offers impact analysis.
- It features a change request option that provides an instant alert whenever a change occurs.
- Tracks tasks, features, defects, and source codes.
- It has a single repository of management options for change processes, tools, and teams.
4. Rocket Aldon
Rocket Aldon is great for supporting development teams in change management. It is the best change management system with end-to-end configuration and multiplatform available on the market.
Thus, it enables several managers to view changes based on tasks and applications. In other words, unlike other options, it can only store the structure development files for future access. The company also offers the ALM (Enterprise Application Lifecycle Management) tool for automating the entire change management and software delivery process.
Benefits
In general, Rocket Aldon provides numerous benefits, such as:
- It provides a central inventory to manage all app components.
- The tool facilitates the automation of IT workflow.
- It features distributed development across various sites.
- The software comes with point-and-click package redeployment, deployment, and promotion.
- It comes with a distributed development and allows end-to-end change management.
5. ChangeGear Change Manager
ChangeGear is a standard ITIL-based app that utilizes advanced controls and automation for change management. It provides the guide in a straightforward interface. The tool suits multiple change management roles, such as business, IT, and DevOps.
It is an excellent option for users looking to simplify the change management process for PCI compliance, manage FDA CFR 21 and NERC/CIP, limit IT risks, and minimize release bottlenecks for DevOps.
Benefits
The tool offers these benefits:
- It manages risk by creating a chief respiratory option for all business changes in the company.
- The tool can update changes with SLA management.
- Users can change manager dashboards with KPIs, metrics, and visual reporting.
- The software has built-in change model workflows suitable for business processes, DevOps, and ITIL.
- It features distributed development.
- The tool allows approval routing to increase automation efficiency.
6. Giva eChangeManager
Giva eChangeManager offers a robust reporting option that enables measuring and monitoring KPIs and analytics. Besides, it comes with the point-and-click configuration & customization that thwarts consultants and programmers to set up the app.
Benefits
Its benefits may include:
- It provides notifications to its users through PDA, cell phone, email, and pager.
- Depending on the rules, the tool offers automatic notifications to the change advisory board and change manager.
- It allows users to store file attachments and link them to change records.
- The tool has an option to expedite its routine changes.
- It comes with customizable business rules, options, screens, and fields.
- The tools feature the best ITIL (IT Infrastructure Library) and practice workflow processes for IT changes.
- It comes with a centralized IT change plan.
7. ServiceNow Release & Change Management App
ServiceNow works best for several enterprises and SMBs. A simple dashboard and calendar allow users to prevent communication barriers and keep teams updated. It is an excellent option for systematic control of the life cycle and personal change initiatives.
In any case, this change management system can help to minimize disruption to IT services. If you introduce this application in your company, it will improve the service desk.
Benefits
Here are some of the benefits you will reap:
- It allows easy and built-in integration with other ServiceNow tools.
- The software makes CAB (Change Advisory Board) meetings easier by enabling managers to manage, plan and schedule appointments.
- It is ideal for change collision detection, impact, and dynamic risk calculation.
- The tool comes with a centralized record system and an integrated change calendar.
8. Freshservice
Freshservice is a reliable IT asset management software. It suits change management, release management, asset management, and business reporting. The tool’s feature is to handle various integrations and verticals with its sales platform, Freshdesk, and parent desk platform.
Benefits
The benefits include:
- It features simple built-in integration with other Freshdesk apps.
- The tool makes managing and creating CAB (Change Advisory Board) meetings easy.
- It can mitigate and analyze risks before they occur.
- The tool allows users to roll back, track and plan changes with one tool.
9. Howspace
Howspace is an AI-powered tool that promotes collaboration in the change process. Its features are suitable for organizational transformations and learning management. It features workspaces like social media sites to turn all participants into change leaders.
The tool documents every conversation and concern. It is ideal for empowering workers while they learn new programs and processes. Unlike other options that dump training materials into workers’ PCs, it provides a social and learning platform.
Hence, participants can access coaching, share feedback, and chat about the assignment on one page. What makes this tool a better option is that it uses AI clustering. Thus, it can analyze all discussions and pick frequent concerns & topics. It allows to set up behavior-triggered notifications to monitor progress.
Benefits
Here are more benefits:
- It provides AI-powered analytics.
- The building feedback gathering option scans discussions, questions, and polls.
- It can share materials in the photo, video, and text formats.
- The tool comes with a one-click login with no passwords or usernames.
- It features an intuitive drag-and-drop editor that enables users to create custom workspaces.
- This tool also assists in project management.
10. Change Compass
Change Compass is another excellent tool for ever-transforming companies. It can scan and measure the impact of evolution as you tweak and implement new procedures and processes. Tracking metrics like operational efficiency, market growth, and cost savings show how the change affects business productivity.
In general, the tool will track the impact of each shift on altering internal policies, transforming customer interactions, and launching new products. In simple terms, it features a built-in program that provides internal reports of customer and worker impact to help you make informed business decisions for prosperity.
Benefits
It also features the following benefits:
- It provides business capability, assessments, and scenario planning based on previous change procedures.
- The tool provides heat maps to help you identify patterns and highlight scenarios with considerable change impacts.
- It offers data-driven risk analysis.
- The software scans the impact on both the customers and workers.
11. Change Shop
Change Shop has six categories to help users address various aspects of change management. For instance, the change commitment dashboard will allow you to check the workers’ engagement levels, identify potential issues, and monitor progress.
On the other hand, the change stimulator allows them to create “what if” queries for flagging negative impacts and potential risks before making any significant changes. The best part is that the software records data over time and uses it to provide in-depth insights for you to make educated decisions.
Benefits
Here are the key benefits:
- It provides real-time feedback to help you gauge workers’ perceptions and engagement toward specific change policies.
- The tool allows access to a case studies library, providing a reference point before making considerable business structure changes.
- It comes with research-backed tools that minimize change resistance.
- The tool offers recommendations based on industry-benchmarked data from companies with similar transformations.
12. Gensuite
Gensuite simplifies the MOC (Management of Change) process by setting up a standardized method for evaluating and identifying the need for changes and for implementing and communicating change. It is a self-configurable site that can track and document considerable risks from personnel, equipment, and operations transformations.
The tool also comes with optional integrations, such as pre-startup safety reviews and OSHA process safety management, which allow for management compliance during the transition process.
Benefits
Other benefits include:
- It features high-class integration with other apps, such as Risk Assessment, Chemical Management, lockout tagout, and Industrial Hygiene.
- The tool comes with a mobile-friendly platform.
- It has an MOC manager who reviews comprehensive compliance requirements.
- This change management platform offers action item tracking with closure tracking and real-time status.
13. Viima
Viima enables users to gather ideas from stakeholders, customers, and workers in one place. As soon as you receive a suggestion, it is best to use the tool to attach relevant documents, such as research papers and case studies, to see if it is worth developing. Moreover, it is an excellent tool for users to analyze change effectiveness & progress, establish crucial tracking metrics, and create an implementation plan.
The change management system suits companies looking to collect feedback and take immediate action. It provides a platform to centralize discussions and data, making it easy to reduce communication barriers and improve customer satisfaction.
Benefits
The key benefits include:
- It is free for about 50 users.
- The tool provides automated idea scoring to allow initiative prioritization.
- It has a mobile-friendly user interface and built-in discussions to enable team collaboration.
- The software provides idea challenges to encourage workers to create innovative solutions.
14. OrgMapper Influence
OrgMapper Influence allows users to identify strong change candidates to build an internal support system before initiating a business transformation.
It allows strength mapping reports to enable users to monitor how they communicate, receive, and understand the information in the change process. Thus, you can use your change leaders to design future initiatives, improve change strategies, and build trust in the company.
Benefits
Its key benefits include:
- It can drill down functions in reliable reports to identify weaknesses and strengths in change initiatives and agents.
- The tool can peer nomination to allow workers to elect change leaders.
- It offers a comprehensive communication scanner to identify ineffective and effective communication options.
15. jTask Pulse
jTask Pulse is a change management system solution that allows users to plan, train, and communicate business changes. It has modules, including Map, Train, Communicate, and Engage. These modules can help you map out a changed timeline, deliver training, choose communication strategies, and evaluate stakeholder buy-in.
The change management tool also offers the CCMP (Certified Change Management Professional) exam to help you entrust the change modules. Thus, it will facilitate transformation through several communication methods and training materials to promote real-time change progress.
Benefits
Its key benefits include:
- It will allow you to access three data backups daily to protect your info.
- The change management tools have a single sign-in option and no need for passwords and usernames.
- It features the drag-and-drop chart creation for comparing intelligent service management insights.
- Users can change the impact risk insights charts.
Conclusion
Change management can become complicated. However, using the best change management software will enable your company to adopt new plans. It is best to highlight the features you would like in your change management software solution upfront. Hence, you can shortlist the best vendors.
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FAQs
Here is a list of questions along with answers on change management:
1. What is a Change Management Process?
It describes the systematic strategy for transformation or transition in techs, processes and goals. The main objective of a change management process is to implement approaches for helping involved parties adapt, control change, and effecting change.
2. What are Examples of Change Management Tools?
Change tools refer to automated and manual tools that help project stakeholders manage change requests. They form a crucial PMI process portion for integrating change control. Recent surveys indicate that Benchmarking and balanced Scorecards, Employee Engagement Surveys, Customer Relationship Management, and Strategic Planning are the most popular change management software.
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