H.R. Generalist/Employee Relations Specialist

Website RHFoundation RHF (Retirement Housing Foundation)

Job Summary

Provides guidance and assistance to all employees regarding various Human Resources (H.R.) issues, including employee relations, benefits administration, and organizational compliance. Collaborates closely with the health insurance broker, RHF Benefits Service Provider, Legal Department, and other departments to ensure that H.R. policies, processes, and strategies align with company goals and comply with legal and regulatory requirements. Responsible for maintaining positive relationships and ensuring compliance with employment laws. Protects the interests of employees and the organization by adhering to company H.R. policies and procedures. Supports the Vice President of Human Resources. Confidentiality is critical.

Typical Duties And Responsibilities

Benefits Administration (30%)

  • Provide benefit information to eligible corporate staff, Managers, and Regional Managers; assist with employee benefits programs.
  • Address employee inquiries concerning benefits, refer to resources as needed, and maintain up-to-date benefit records.
  • Assist with health insurance open enrollment, including distributing materials, posting information on the H.R. intranet, and ensuring compliance with ACA guidelines.
  • Manage processes for terminated employees, such as mailing voluntary supplemental life conversion forms and assisting beneficiaries with death claims.
  • Review monthly health insurance discrepancy reports and follow up with communities as necessary.
  • Assist employees with retirement benefits by providing necessary paperwork and coordinating with the retirement provider.
  • Maintain records of Beneficiary Forms and assist employees with enrollment in the Flexible Spending Account (FSA).
  • Support employees with FMLA, pregnancy leave, other leave types, and COBRA administration.
  • Coordinate health insurance premiums for employees on leave and notify RHF Benefits Service as required.

Employee Relations and Compliance (35%)

  • Conduct internal workplace investigations, ensuring confidentiality and compliance with applicable laws.
  • Partner with leadership to develop strategies for improving employee satisfaction and retention.
  • Provide coaching and guidance on conflict resolution, disciplinary actions, and performance improvement plans.
  • Collaborate with the Legal Department to ensure compliance with labor laws and best practices.
  • Work with the Operations Department and senior leadership to align H.R. initiatives with organizational goals.
  • Assist in recruitment, onboarding, training, and professional development programs.
  • Develop and enforce H.R. policies to ensure compliance with federal, state, and local laws, including ADA, FMLA, and Title VII.
  • Conduct regular audits of H.R. practices to ensure compliance and efficiency.
  • Provide training and updates to employees and Managers on H.R. policies and legal changes.
  • Utilize H.R. metrics to identify trends and propose solutions for organizational challenges.

Administrative H.R. Duties (30%)

  • Upload and maintain personnel files for new and current corporate employees, Managers, and Regional Managers on the H.R. Share Drive and UKG system.
  • Handle employment verifications and maintain corporate employees’ job descriptions, including annual updates.
  • Ensure compliance with Wage & Hour regulations by ordering required posters for all communities.
  • Manage key fobs and alarm key cards for corporate employees.
  • Post and maintain updates on the H.R. intranet and Share Drive.
  • Process unemployment insurance claims and notify supervisors of disputed claims.
  • Maintain Form I-9 for corporate employees, Managers, and Regional Managers.
  • Participate in annual salary and benefit surveys as requested by the President & CEO.
  • Oversee onboarding and offboarding processes for employees.

Service Award Pins (5%)

  • Track years of service for corporate staff, Managers, and Regional Managers.
  • Maintain service award pin inventory and distribute pins for the Annual Meeting.
  • Order service award pins and watches for board members as needed.
  • Assist communities with ordering service award pins as requested.

Education And Experience Requirements

  • Minimum of five (5) years of experience in Human Resources, including employee relations, compliance, and benefits administration.
  • Familiarity with H.R. systems; UKG experience is a plus.
  • Strong understanding of employment laws, H.R. policies, and best practices.
  • Demonstrated experience in benefits administration and labor law compliance.
  • Excellent organizational, interpersonal, problem-solving, and communication skills.
  • Strong attention to detail and ability to handle multiple priorities effectively.
  • High level of confidentiality in managing employee information.
  • Proficiency in computer skills and clear, concise communication both orally and in writing.

While this job description reflects core responsibilities, management reserves the right to modify, add, or remove duties as necessary.

Compensation

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.

The role is considered Full Time non-exempt so will be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $38.46 – $44.23 per hour ($80,000- $92,000).

Benefits

  • Competitive pay
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement savings plan
  • Employee assistance and more
  • Term life and Voluntary supplemental life insurance

Why RHF?

At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 50 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.

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