GUIDE 2024

12 Best HR Payroll Services in 2024

Are you a business owner overwhelmed by the complexities of payroll processing? 

With constantly changing tax laws and strict deadlines, managing payroll can be a challenge. This is where Human Resource (HR) Payroll Services come into play. They are essentially companies that handle all payroll-related tasks, ensuring your employees are paid accurately and on time.

HR Payroll Services cater to a wide range of businesses, regardless of their size or industry. Whether you’re a small business owner, a startup entrepreneur, or in charge of a multinational corporation, these services can provide you with peace of mind and allow you to focus more on the core aspects of your business.

Investing in HR Payroll Services can save you time, improve accuracy, ensure compliance, and reduce the risk of penalties. But with so many services available today, it’s crucial to choose the right one for your needs. 

Let’s delve deeper to understand what these services do and the benefits they offer.

What are HR Payroll Services?

HR Payroll Services handle all aspects of payroll processing. This includes calculating employee wages based on hours worked, deducting appropriate taxes, ensuring all payments are made accurately, and providing employees with payslips. They also keep track of sick leaves, vacation days, and overtime, ensuring all are accurately reflected in the employees’ pay.

Furthermore, these services manage tax-related tasks. They keep up with changing tax laws, submit necessary forms, and ensure all payroll taxes are paid on time. They also handle end-of-year tax forms like W-2 and 1099 forms. The goal of HR Payroll Services is to simplify the payroll process, allowing businesses to focus more on their operations and less on administrative tasks.

In addition to these primary functions, some HR Payroll Services offer additional HR-related services like benefits administration, hiring and onboarding, compliance management, and more. The breadth of services offered varies by provider.

Best HR Payroll Services to Hire

Here’s the list of the top 10 HR Payroll Services to consider:

1. Bambee

Bambee takes the top spot due to its extensive HR management capabilities. Beyond providing payroll services, Bambee also handles onboarding, compliance, and additional HR tasks. This makes it an exceptional all-around solution for businesses seeking a comprehensive HR solution. Its robust payroll management ensures precision and compliance with regulations, contributing to a worry-free user experience.

Bambee’s user-friendly interface simplifies HR processes and enables a seamless interaction with its features. With Bambee, businesses can not only achieve efficient payroll management but can also leverage its diverse tools to handle various HR tasks effectively.

2. OnPay Payroll Software

OnPay is known for its user-friendly interface and outstanding customer service. Covering all fundamental payroll services, OnPay also includes some HR features, thus offering a balanced package. Its sophisticated software eliminates the intricacies of payroll processing, ensuring accuracy and punctuality in disbursements.

The software is simple to navigate, and in case of any difficulties, the OnPay team is readily available to assist. This combination of an easy-to-use system and excellent support make OnPay a reliable choice for businesses of all sizes.

3. ADP Payroll

ADP has a strong reputation in the market due to its comprehensive payroll and tax filing services. This makes it an ideal choice for medium to large-sized businesses with advanced payroll needs. ADP’s system handles complex payroll requirements and offers supplementary HR tools, which altogether contribute to streamlining your business processes.

With ADP, businesses can manage payroll accurately and efficiently, while also integrating other HR functions, thus improving overall operational effectiveness.

4. Paychex Payroll

Paychex provides a scalable solution that suits businesses of any size. Offering payroll services, HR tools, and real-time data reporting, it enables businesses to handle their HR and payroll processes effectively. Paychex’s software is user-friendly and offers a team of experts to guide businesses through the complexities of payroll and HR.

This combination of a simple software interface and expert guidance make Paychex a reliable choice for businesses seeking a balance of functionality and ease of use.

5. Gusto Payroll Software

Gusto is popular among small businesses due to its intuitive design and comprehensive service offering. Providing full-service payroll along with benefits and HR support, it simplifies HR management for businesses. Gusto ensures accurate and timely employee payments, while also efficiently managing benefits and other HR tasks.

The intuitive design of Gusto’s platform, combined with its comprehensive features, make it an excellent value proposition for small businesses.

6. Paycor

Paycor offers HR and payroll solutions that help businesses streamline their processes. It’s recognized for its flexibility and customizable options. With Paycor, you can tailor the software to meet your specific needs, making it an adaptable choice for businesses across various sizes and industries.

The ability to customize and its comprehensive suite of services make Paycor a flexible and robust option for businesses seeking tailor-made solutions.

7. Intuit QuickBooks Payroll

Intuit QuickBooks Payroll is a powerful tool for small to medium-sized businesses already using QuickBooks. It allows for seamless financial management and payroll processing, providing a unified solution for businesses.

With its easy integration into the QuickBooks platform, Intuit QuickBooks Payroll simplifies the payroll process and guarantees a smooth user experience, making it an ideal choice for businesses seeking to consolidate their financial and payroll operations.

8. Rippling Payroll

Rippling offers a comprehensive solution for Payroll, HR, IT, and more. It’s ideal for businesses looking to manage multiple HR-related tasks in a single platform. Rippling’s system caters to all your payroll and HR needs, providing a one-stop solution for businesses.

With its wide array of services and integrated platform, Rippling provides convenience and efficiency, making it a highly recommended choice for businesses looking for comprehensive HR and payroll solutions.

9. Deluxe

Deluxe offers a variety of business services, including payroll. It’s known for its secure processing and support of direct deposit, pay cards, and traditional paper checks. Deluxe’s payroll solutions are reliable and easy to use, making them an excellent option for many businesses.

The diverse payment options and secure processing system offered by Deluxe ensure a smooth payroll management process, positioning it as a reliable choice for businesses.

10. Square Payroll

Square Payroll is an excellent choice for small businesses and gig economy workers. Its integration with other Square products makes it a seamless addition for businesses already within the Square ecosystem. Square Payroll offers straightforward payroll processing, making workforce payment management easy.

With its simple integration and straightforward processing, Square Payroll is an ideal solution for small businesses seeking a hassle-free payroll solution.

11. Papaya Global Payroll

Papaya Global offers a unique and comprehensive global payroll solution that is ideal for businesses with international operations. Their platform is designed to handle payroll in over 140 countries, making it a great choice for businesses with a global workforce. The platform provides real-time payroll reports, helping businesses gain insights into their payroll expenses and manage them more effectively.

Moreover, Papaya Global also takes care of compliance with local labor laws and regulations in each country, significantly reducing the risk of non-compliance. This ensures that your business can smoothly run its global operations without worrying about the complexities of international payroll. The platform is user-friendly, making it easy to manage payroll, even across multiple countries.

12. Remote Payroll

Remote specializes in providing payroll services for businesses with remote workers across the globe. It’s an excellent solution for companies looking to navigate the complexities of international employment laws and payroll regulations. Remote takes care of payroll, taxes, benefits, and compliance for remote workers, making it a one-stop solution for managing global teams.

With its robust and efficient platform, Remote ensures timely and accurate payments to employees, no matter where they are located. It also provides detailed payroll reports, giving businesses valuable insights into their payroll operations. Additionally, Remote’s system ensures compliance with local labor laws, giving businesses peace of mind and allowing them to focus on their core operations.

What to Consider When Choosing an HR Payroll Service Provider

When searching for the ideal HR Payroll Service provider, several key capabilities can significantly impact your choice. Here are ten features that you should look for:

Payroll Processing

This is the core functionality of any HR Payroll Service. The software should be able to calculate employee pay, deductions, and taxes accurately and efficiently. The payroll processing should be automatic, minimizing the need for manual input and thereby reducing the risk of errors.

Integration Capabilities

Your payroll system should seamlessly integrate with other software systems used in your business, such as time and attendance tracking, benefits management, and accounting software like QuickBooks. This will streamline your operations and eliminate redundant data entry.

Tax Compliance

A top-notch HR Payroll Service should handle all aspects of payroll tax. This includes calculating and withholding the correct amounts, making timely tax deposits, and filing quarterly and year-end tax forms. The service should also stay up-to-date with the latest tax laws and regulations.

Customization

Every business is unique, and your HR Payroll Service should be able to accommodate your specific needs. Whether it’s setting up different pay rates, managing various benefit plans, or providing custom reports, the service should offer sufficient customization options.

Self-Service Portal

An employee self-service portal is a crucial feature. It allows employees to view their pay stubs, download tax forms, and update their personal information. This feature can significantly reduce HR’s workload and improve employee satisfaction.

Mobile Access

With the increasing use of smartphones for business tasks, having mobile access to your payroll system is essential. Look for a service that provides a mobile app or a mobile-friendly website so that you can process payroll, view reports, or address employee queries on the go.

Support for Different Types of Employees

If your workforce includes various types of employees such as part-time, full-time, contract, or freelance workers, your payroll service should be able to handle all these categories. This includes accurate tracking of hours for hourly workers and proper tax handling for contract workers.

Customer Support

Reliable customer support is vital. You should be able to reach a knowledgeable representative promptly when you have questions or encounter issues. Look for services that offer multiple support channels such as phone, email, and live chat.

Scalability

As your business grows, your payroll needs will change. Choose a service that can scale with your business. This might include the ability to handle more employees, manage multiple locations, or accommodate international payroll if you expand overseas.

Security

Payroll data is sensitive, and your HR Payroll Service must prioritize security. Look for services that use encryption, secure servers, and other security measures to protect your data. Also, inquire about their policies and procedures for dealing with a potential data breach.

Understanding the Challenges of In-House vs Outsourced HR Payroll Services

When managing payroll, businesses typically have two options: handle it in-house or outsource it to an HR Payroll Service. Each method has its challenges, and understanding these can help you make an informed decision about what’s best for your business.

In-House Payroll

  1. Time-Consuming: Managing payroll in-house can be time-consuming, especially for small businesses that may not have a dedicated payroll department. It involves tracking employee hours, calculating wages, deducting taxes, filing tax forms, and distributing paychecks.
  2. Complexity: Payroll isn’t just about cutting checks. It also involves staying up-to-date with tax laws, ensuring compliance, managing employee benefits, and addressing employee queries. This complexity can be overwhelming for businesses without a dedicated HR team.
  3. Cost: While it may seem like a cost-saving measure, handling payroll in-house can be expensive. There are costs associated with software, hardware, training, and the potential for errors leading to fines or penalties.
  4. Risk of Errors: Payroll mistakes can be costly and can lead to unhappy employees, penalties, or audits. Without expertise in payroll processing, the risk of errors can increase.

Outsourced HR Payroll Services

  1. Cost: While outsourcing payroll can save time and reduce errors, it does come with a cost. Businesses need to consider whether the benefits outweigh the costs.
  2. Control: When you outsource payroll, you’re entrusting a crucial business operation to a third party. Some businesses may feel uncomfortable relinquishing this control.
  3. Data Security: Payroll involves sensitive employee information. When outsourcing, it’s critical to choose a provider that prioritizes data security. There’s always a risk when sharing this information with a third party.
  4. Customization: While many HR Payroll Services offer a range of options, some businesses may find their needs are too unique for a one-size-fits-all solution. It’s crucial to choose a provider that can accommodate your business’s specific needs.

Benefits of Hiring HR Payroll Services

HR payroll services over a wide range of benefits such as: 

Time Savings: One of the most significant benefits of HR Payroll Services is time savings. Managing payroll can be a time-consuming task, especially for small businesses without a dedicated HR department. By outsourcing this function, business owners and managers can reclaim hours that would otherwise be spent on payroll processing, and instead use this time to focus on strategic planning and growing their businesses.

Improved Accuracy: Accuracy in payroll is crucial. Errors can lead to dissatisfied employees, audits, and potential legal issues. HR Payroll Services have the expertise and systems to ensure payroll is calculated correctly every time. This greatly reduces the likelihood of mistakes, giving businesses peace of mind and employees confidence in their paychecks.

Regulatory Compliance: HR Payroll Services help businesses stay compliant with tax laws and labor regulations. With constantly changing rules, it’s easy for businesses to inadvertently violate regulations, which can result in substantial fines. Payroll services stay on top of these changes and ensure that your business is always compliant, reducing the risk of penalties.

Access to Technology: HR Payroll Services often use the latest technology to manage payroll. This can include cloud-based systems that allow for easy access to payroll information, automated systems for accuracy, and integrated platforms that can connect payroll with other business functions. This access to advanced technology can make payroll management more efficient and streamlined.

Cost Savings: While there is a cost associated with hiring an HR Payroll Service, these services can actually save businesses money in the long run. The reduction in time spent on payroll, combined with fewer errors and lower risk of fines, can result in financial savings. Additionally, the payroll service may be able to negotiate better rates for benefits like health insurance, resulting in additional cost savings.

Employee Self-Service: Many HR Payroll Services offer employee self-service portals. These allow employees to access their pay stubs, tax forms, and benefit information online. This not only gives employees greater access to their information, but also reduces the administrative burden on HR staff, as they receive fewer queries about payroll and benefits.

Scalability: As businesses grow, their payroll needs become more complex. HR Payroll Services are designed to scale with your business, providing more sophisticated services as your needs grow. This scalability ensures that your payroll needs will always be met, regardless of how much your business grows.

How to Choose the Best HR Payroll Service for Your Business

Choosing the best HR Payroll Service for your business is a decision that requires careful consideration. Here are some steps to help guide your decision-making process:

  1. Understand Your Needs: Start by evaluating your business’s specific needs. How many employees do you have? Are they full-time, part-time, or contractors? Do you operate in multiple states or countries? Do you need additional HR services like benefits administration or time tracking? The answers to these questions will help you narrow down your options.
  2. Evaluate Features: Once you have a clear understanding of your needs, you can evaluate the features offered by different services. As mentioned in the previous section, key features to consider include payroll processing, tax compliance, customization options, self-service portals, mobile access, support for different types of employees, customer support, scalability, and security.
  3. Consider User-Friendliness: A payroll service should be easy to use for both you and your employees. Look for intuitive user interfaces, clear instructions, and accessible customer support. Also, consider whether the service offers a mobile app or a mobile-friendly website.
  4. Check Reviews and Recommendations: Reviews from other businesses can provide valuable insights into a payroll service’s reliability, customer service, and overall performance. You can also ask for recommendations from business associates or industry groups.
  5. Look at Pricing: Pricing for HR Payroll Services can vary widely, so it’s important to understand what you’re getting for your money. Are you paying a flat monthly fee, or are there additional costs per employee or per pay run? What features are included in the base price, and what requires an additional fee?
  6. Test the Customer Service: Good customer service is crucial for a payroll provider. Try contacting the customer service department with a few questions to see how quickly and effectively they respond. This can give you a good idea of what you can expect if you choose to work with them.
  7. Take Advantage of Trials or Demos: Many HR Payroll Services offer free trials or demos. This can be a great way to test out the software, see if it meets your needs, and check how user-friendly it is before making a commitment.

Is Hiring HR Payroll Services Worth it?

Choosing to hire an HR Payroll Service can have numerous advantages. The savings in time alone can offset the costs, as business owners can dedicate their efforts towards more strategic tasks rather than administrative work.

The assurance of accuracy and compliance that comes with using a professional payroll service is invaluable. This can help prevent costly errors and potential legal problems down the line.

Moreover, many payroll services offer additional HR functions such as employee onboarding, benefits administration, and compliance training. These added services can further streamline business operations, making the investment in a payroll service a strategic decision that can drive business growth.

The Impact of Technology on HR Payroll Services

Technology has dramatically transformed the way businesses handle payroll, bringing with it a myriad of benefits and new capabilities. Here are some of the ways technology has impacted HR Payroll Services:

Automation

One of the most significant impacts of technology on payroll is automation. It allows for automatic calculations of wages, tax withholdings, and other deductions, significantly reducing the time and effort involved in payroll processing. Automation also minimizes the risk of human error, resulting in more accurate payroll.

Cloud-Based Systems

With cloud technology, businesses no longer need to maintain on-site servers or install software on individual computers. Cloud-based payroll systems can be accessed from anywhere, providing flexibility for remote working and business travel. Additionally, updates and upgrades are done automatically, ensuring the software is always up-to-date.

Integration

Technological advancements have allowed for seamless integration between different software systems. For instance, payroll software can integrate with time and attendance tracking systems, benefits management, and accounting software. This integration reduces duplicate data entry and streamlines business operations.

Employee Self-Service

Technology has enabled the creation of employee self-service portals. These allow employees to view their pay stubs, update personal information, and even choose benefits options. This not only improves transparency but also reduces the workload for HR departments.

Mobile Access

With the proliferation of smartphones and tablets, many payroll services now offer mobile applications. These apps enable business owners to process payroll, review reports, and respond to employee inquiries on the go. Likewise, employees can use these apps to check their pay stubs, request time off, and update their details.

Enhanced Security

Technology has also enhanced the security of payroll data. Reputable cloud-based payroll services use encryption and secure servers to protect data, and many also offer two-factor authentication for added security. Additionally, data backups occur automatically, protecting against data loss.

Data Analytics

Modern payroll systems can generate detailed reports and provide analytics, offering valuable insights into labor costs, overtime, leave patterns, and more. These insights can help businesses make informed decisions and improve their workforce management.

Upcoming Trends in HR Payroll Services Beyond

The world of HR Payroll Services is not exempt from the influence of evolving technology and changing business landscapes. As businesses continue to adapt to meet modern challenges, payroll services must keep pace. Here are some of the most compelling trends we can expect to see in HR Payroll Services in the future. 

1. AI and Machine Learning

Artificial Intelligence (AI) and machine learning have already made significant inroads into many business areas, and payroll is no exception. These technologies have the potential to automate repetitive tasks, reduce errors, and offer insights into payroll data.

For instance, AI could be used to automate payroll processing and tax calculations, reducing the chance of human error. Machine learning algorithms could analyze payroll data to identify trends, anomalies, or potential errors. For example, the system might detect if an employee’s overtime has significantly increased, flagging this for further review.

2. Real-Time Payroll

Traditionally, payroll operates on a fixed schedule—bi-weekly, semi-monthly, or monthly. However, there’s a growing trend towards real-time payroll, where employees can access their earned wages at any time. This flexibility can improve financial wellness for employees living paycheck to paycheck. For businesses, it may improve employee satisfaction and retention. Payroll services will need to adapt to support real-time payroll processing.

3. Increased Focus on Cybersecurity

As payroll services continue to move to cloud-based platforms, cybersecurity becomes increasingly important. Payroll systems contain sensitive employee data, and a data breach could have serious consequences. In response, we can expect to see payroll services focusing more on security measures, such as advanced encryption, two-factor authentication, and regular security audits.

4. Greater Integration

Integration between different business systems has been a growing trend in recent years, and this is likely to continue. Payroll services will increasingly need to integrate with other systems, such as time tracking, benefits management, HR, and accounting software. This integration can streamline business operations, reduce the chance of errors, and save time.

5. Enhanced Employee Self-Service

Employee self-service portals are already commonplace, but we can expect to see these become more feature-rich. Employees might be able to choose benefits options, track their time, request leave, and view their pay stubs and tax forms. This not only empowers employees but also reduces the administrative burden on HR teams.

6. Remote Work Adaptations

The shift to remote work has changed the way businesses operate, and payroll services need to adapt. For instance, businesses may need to process payroll for employees in different states or countries, each with its own tax laws. Payroll services must be able to handle this complexity.

7. Sustainability and ESG Reporting

Environmental, social, and governance (ESG) factors are becoming increasingly important in business. Payroll data can contribute to ESG reporting by providing insights into equal pay, diversity, and more. As businesses increasingly look to demonstrate their ESG credentials, payroll services that can support this will be in demand.

The future of HR Payroll Services is likely to be shaped by technological advancements, changing business needs, and societal trends. By staying ahead of these trends, businesses can ensure they are well-positioned to manage their payroll effectively and meet the expectations of their employees.

Frequently Asked Questions (FAQs)

Here are answers to some of the most frequently asked questions about HR payroll services 

What exactly are payroll companies, such as HR Payroll Services? 

Payroll companies, also known as HR Payroll Services, manage all payroll-related tasks for a business. This includes calculating wages, deducting taxes, and ensuring employees are paid accurately and on time.

Can an HR Payroll Service handle payroll tax filing? 

Yes, most HR Payroll Services manage tax-related tasks. They keep up with changing tax laws, submit necessary forms, and ensure all payroll taxes are paid on time.

Can an HR Payroll Service help with HR services other than payroll? 

Yes, many HR Payroll Services offer additional HR services like benefits administration, hiring and onboarding, compliance management, and more.

Can using one of the best payroll software companies save me money? 

While there is a cost to using these services, they can help you save money by reducing the risk of costly mistakes, penalties, and wasted time.

Q5: If I’m not satisfied with my current basic payroll solution, can I switch to a different HR Payroll Service? 

Yes, if you’re not satisfied with your current HR Payroll Service, you can switch to a different provider. However, it’s important to ensure a smooth transition to avoid any disruptions to your payroll processing.

Q6: Can HR Payroll Services integrate with other business software like QuickBooks accounting software? 

Yes, many HR Payroll Services can integrate with other business software like QuickBooks accounting software, time tracking, and benefits management systems. This can help to streamline operations and eliminate duplicate data entry.

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Josh Fechter
Josh Fechter is the founder of HR.University. He's a certified HR professional and has managed global teams across 5 different continents including their benefits and payroll. You can connect with him on LinkedIn here.