Vice President of Human Resources

  • Full Time
  • Boston

Description

Organizational Overview:

JSI Research & Training Institute, Inc. (JSI) is a global nonprofit dedicated to improving the health of individuals and communities throughout the world. Its fundamental goal is to ensure that all individuals can live their best and healthiest lives, regardless of age or circumstances. The JSI family of global agencies includes the Partnership for Supply Chain Management (PFSCM), as well as independent JSI entities in Kenya, Zambia, and India.

Founded in 1978, JSI collaborates with government agencies, the private sector, and local nonprofit and civil society organizations to identify and implement solutions to the most pressing public health and education challenges. These partnerships strengthen the capacity of individuals and organizations; improve the quality, accessibility, sustainability and equity of health systems and lead to better health outcomes.

JSI now has more than 3,500 colleagues working across 8 offices in the United States and 46 countries around the world. Staff include researchers, consultants, technologists, project managers, and physicians who provide innovative technical assistance and capacity-building—through both large-scale implementation projects and smaller consulting projects—across public health, health systems, and education. JSI relies on local and regional staff in the US and around the globe to ensure a deep understanding of the challenges and opportunities facing communities.

Position Overview

The VP of HR serves in an executive leadership position, reporting to the CFOO. The VP of HR will play a pivotal role in shaping and executing JSI’s HR strategy to support the company’s growth and ensure alignment with its values. The successful candidate is innovative, strategic, collaborative, people-focused, and empathetic and will work to help reimagine JSI’s people function globally. The VP of HR will lead a team of HR professionals, driving initiatives to attract, develop, engage and retain top talent across the organization. Ensuring the JSI team has the vision, expertise, and experience to develop and support the key organizational strategies, the VP of HR will work to translate them operationally to assist JSI’s global network in achieving its goals.

Responsibilities

  • Strategic Leadership: Develop and execute HR strategies that align with the company’s objectives and promote a culture of excellence, innovation, and inclusivity. Provide strategic guidance to senior leadership on human capital management, organizational design, and workforce planning to drive business success.
  • Talent Acquisition and Management: Oversee efforts to attract, recruit, onboard, and retain top talent, ensuring a diverse and inclusive workforce that reflects JSI’s values. Assist in developing comprehensive recruitment strategies, leveraging innovative sourcing techniques, and overseeing the selection process to identify and onboard candidates who embody JSI’s culture and contribute to its mission.
  • Employee Development: Assist with the management and design of programs and initiatives to foster continuous learning, career development, and growth opportunities for employees at all levels. Ensure collaboration with managers to identify skill gaps, create individual development plans, and provide training and resources to support career advancement and succession planning.
  • Safety and Security: Oversee JSI’s safety and security efforts to protect global employees from potential and actual risks and threats. Ensure development of strong safety and security policies and procedures that comply with best practices.
  • Performance Management: Oversee performance management processes, providing guidance and support to managers and employees to drive high performance and accountability. Develop performance metrics and KPIs aligned with business objectives, establish regular performance review schedules, and provide coaching and feedback to enhance individual and team performance.
  • Total Rewards: Work with the CFOO to design and administer competitive compensation and benefits programs that attract, motivate, and retain employees while ensuring alignment with company goals and budgetary constraints. Conduct market analysis to benchmark compensation and benefits offerings, develop salary structures, and implement recognition programs to reward and incentivize high performance and employee contributions.
  • Employee Relations: Serve as a trusted advisor and mediator, handling employee relations issues with professionalism, fairness, and confidentiality. Ensure employee concerns, grievances, and disputes are addressed in a timely and effective manner, ensuring compliance with company policies, employment laws, and regulations. Promote a positive work environment built on trust, respect, and open communication.
  • HR Operations: Streamline and optimize HR processes and systems to enhance efficiency, accuracy, and compliance with relevant regulations and best practices. Oversee selection and implementation of an HRIS to manage global employee data and records, and ensure timely and accurate HR data for efficient payroll processing. Develop and enforce HR policies and procedures to maintain consistency and fairness across the organization.
  • Culture and Engagement: Cultivate a positive and inclusive workplace culture that fosters employee engagement, teamwork, and collaboration. Oversee initiatives to promote diversity, equity, and inclusion, and employee engagement activities and events.
  • Compliance and Risk Management: Ensure compliance with relevant employment laws and regulations, minimizing legal risks and liabilities through proactive measures and sound practices. Stay abreast of changes in labor laws and regulations, conduct audits and assessments to identify compliance gaps, and implement corrective actions as needed to mitigate risk and protect the company’s interests.

Qualifications

  • 10+ years of progressive HR experience, with at least 3 years in a leadership role.
  • Proven track record of developing and implementing HR strategies that drive business results and support organizational growth.
  • Strong leadership and people management skills, with the ability to inspire, motivate, and develop a high-performing team.
  • Experience directing and mentoring a team of staff in a hybrid work environment.
  • Exceptional communication, interpersonal, and influencing skills, with the ability to build effective relationships at all levels of the organization.
  • Strategic thinker with the ability to translate business goals into actionable HR initiatives and programs.
  • Deep knowledge of employment laws and regulations, with a commitment to ethical and compliant HR practices.
  • Experience working in a fast-paced, dynamic environment with the ability to navigate ambiguity and drive results.
  • Willingness to listen, understand and appreciate the current HR footprint to most effectively map a path forward to the desired future state.
  • Excellent ability to conceptualize long-term business goals and develop orderly processes to accomplish those goals and execute on projects.
  • Ability to strategize and translate a strategic vision into an operational model.
  • A strong strategic and business mindset and superior analytical and problem-solving capabilities.
  • Dynamic, flexible and collaborative team player with a goal of furthering the organization’s mission.
  • Experience in the international not-for-profit sector is required
  • Experience in the US-based HR space, including management of staff spread across multiple states is required
  • Experience managing people and teams of various sizes in dispersed locations across the globe, preferably in Africa and Asia
  • An effective communicator at all levels in the organization, with strong oral and written skills and ability to translate complex topics to effectively communicate with stakeholders.
  • Strong familiarity with all aspects of U.S. Government contracting, including safety and security and compliance policies.

Personal Characteristics

  • Candidates should be a results-driven, agile change agent with the commitment and confidence to assume a leadership role in an evolving complex environment
  • Unquestionable personal integrity, fairness, and credibility necessary to gain the trust and commitment of individuals at all levels of the organization
  • Demonstration of strong cultural awareness
  • Empathetic and engaging individual leader who cultivates strong relationships, listens well, is responsive, solutions-focused and results-oriented, while fostering psychological safety in the workplace
  • Excellent communications skills – written, verbal, and interpersonal, with cultural competency to communicate with and authentically engage audiences globally
  • Passionate about the mission of JSI, enthused by the challenges confronting the organization, and dedicated to achieving its goals
  • Willingness to travel domestically and internationally

Education

  • Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree preferred.
  • Master’s in Business Administration (MBA) and/or SHRM certification is a plus.

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